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Embracing Age Diversity: The Strategic Benefits of Investing in Age-Friendly Workplaces

The global demographic landscape is undergoing a seismic shift, with an increasing proportion of the population entering their senior years. This demographic evolution presents a unique challenge and opportunity for the workforce. Recognising the potential of older employees, progressive organisations are investing in age-friendly workplaces, reaping strategic benefits from this inclusive approach. This article delves into the economic imperatives and tangible benefits of fostering age-friendly environments in the workplace, with insights from Sweden, Switzerland, Germany, the United Kingdom (UK), and the United States (US).

The Economic Imperative of an Aging Workforce

The World Health Organization (WHO) has projected that by 2050, nearly one-quarter of the global population will be aged 60 years or older [1]. In this context, creating age-friendly workplaces transcends moral responsibility, emerging as a strategic necessity. Such environments harness the potential of a skilled and experienced workforce, contributing to economic vitality and sustainability. Embracing age diversity is not just about social responsibility; it’s about unlocking the potential of a skilled and experienced workforce.

Understanding the Benefits in Selected Countries

Sweden

Sweden’s approach to age-friendly workplace policies serves as a benchmark. According to the Swedish Institute for Social Research, companies with inclusive practices experience higher levels of employee satisfaction, retention, and productivity [2]

Regarding age-related Human Resource Management (HRM) policies, demographic changes have led to challenges such as the sustainability of social security and healthcare systems and changes in labor productivity. Age-focused HR bundles are increasingly recognised for fostering older workers’ employability and motivation, impacting their work-retirement transition decisions.

These practices are seen as beneficial for managing an aging and more age-diverse workforce​​, and firm-level outcomes of these HRM practices include improved performance-related constructs like firm performance, employee productivity, and reduced turnover​​ [3].

Switzerland

In Switzerland, the importance of age diversity in the workforce has become increasingly recognised, especially in light of demographic changes that have altered the age structure of many companies. This shift has highlighted both the opportunities and challenges presented by age diversity in the workplace. An exploratory empirical study focused on the practices used by companies to promote age diversity and inclusion, aiming to strengthen their competitiveness by actively managing age diversity.

This indicates a growing awareness and implementation of age diversity practices within Swiss organizations [4].

Germany

German firms have instituted targeted training programs for older workers to encourage them to remain employed beyond the traditional retirement age. This is particularly crucial in light of the declining birth rates and increasing longevity, which are leading to an aging and potentially shrinking labor force in Germany. For example, German women over 50, who are generally less financially secure than men, are more likely to improve their pay and delay retirement when such training is offered [5].

German women over 50 are more likely to improve their pay and delay retirement when employers offer training targeted at older workers.

Working Paper Figure w21746

United Kingdom

The Centre for Ageing Better in the UK emphasizes the competitive advantages that age-friendly employers gain in talent attraction and retention. The ageing population in the UK means older workers are an essential part of the workforce, now and in the future. However, only one in four employers are currently taking steps to create workplaces that support a multi-generational workforce. Persuading most employers to adopt age-inclusive policies and practices is achievable if approached correctly​.

Only one in six employers were very likely to develop age-friendly policies in the next 12 months

Approximately half of the employers surveyed had diversity and inclusion policies that covered age, though these often encompassed multiple protected characteristics. However, only one in six employers were very likely to develop age-friendly policies in the next 12 months​​.

The perceived benefits of older workers in the workforce included increased knowledge and skills sharing, reduced staff turnover, and helping staff to work longer. Employers also valued older employees’ work ethic more highly than that of younger workers [6].​​

United States

The aging workforce phenomenon in the U.S. is significant, with nearly one in four American workers being 55 or older as of 2021. This demographic shift emphasises the importance of supporting and protecting the health and safety of older workers. Age-friendly work practices are crucial in this regard, not only for the well-being of older workers but also for the overall productivity and effectiveness of organisations [7].

Nearly one in four American workers is 55 or older as of 2021

A study conducted by Yixuan Li and colleagues from Purdue University analysed data from over 3,800 managers. They found that age diversity positively impacts performance, primarily through two mechanisms: increasing human capital (reflecting collective education, training, and experience) and social capital (representing connections and social ties).

These forms of capital resulted in better performance. The study also noted that age-inclusive management was key to leveraging the benefits of age diversity. In such inclusive environments, people of different ages can integrate well and feel connected, enhancing the value of age diversity​ [8].

The Tangible Benefits of Age-Friendly Workplaces

1. Enhanced Innovation and Problem-Solving
Age-diverse teams bring together a range of perspectives and experiences, fostering creativity and innovation.

2. Improved Employee Engagement

Older workers often bring a strong work ethic and commitment, contributing to higher levels of employee engagement and satisfaction.

3. Knowledge Transfer and Mentorship

An age-friendly workplace facilitates knowledge transfer between generations, creating opportunities for mentorship and skill development.

4. Reduced Turnover and Recruitment Costs

Organisations that prioritise age diversity benefit from lower turnover rates and reduced recruitment costs, as older workers tend to be more loyal and stable.

5. Enhanced Reputation and Employer Brand

Demonstrating a commitment to age diversity enhances an organisation’s reputation, making it an attractive employer for individuals of all ages.

Implementing Age-Friendly Practices:

1. Flexible Work Arrangements

Offering flexible schedules, part-time options, and telecommuting to accommodate the diverse needs of employees at different life stages.

2. Lifelong Learning Opportunities

Providing continuous learning and development programs to ensure that employees of all ages stay abreast of industry advancements.

3. Health and Wellness Initiatives

Investing in health promotion programs that cater to the well-being of employees, particularly addressing the unique health needs of older workers.

4. Inclusive Organisational Culture

Fostering a culture that values diversity, challenges age-related stereotypes, and promotes intergenerational collaboration.

5. Phased Retirement Options

Offering flexible retirement transition plans that allow employees to gradually reduce work hours while maintaining a sense of contribution.

The Junoverse Opinion

Investing in age-friendly workplaces is not just an ethical choice but a strategic imperative for organisations seeking long-term success. By embracing age diversity and creating inclusive environments, companies can unlock the full potential of their workforce, leading to enhanced innovation, employee satisfaction, and overall organisational resilience.

As populations continue to age, the benefits of such investments will become increasingly evident, positioning age-friendly employers as leaders in the evolving world of work. Get your organisation to the forefront of age-friendly employers by deploying tailored solutions such as Junoverse READY™. Contact us today to get started.

References:

[1] World Health Organization. (2022). Ageing and Health.

[2] Swedish Institute for Social Research. (2022). Labour market opportunities and attitudes towards work among older adults.

[3] Oxford University Press (2021). Work, Aging and Retirement, Volume 7, Issue 4, October 2021, Pages 257–272.

[4] University of Zurich. (2023). Age Diversity Practices in Companies in Switzerland.

[5] National Bureau of Economic Research. (2016). Training and Retention of Older Workers in Germany.

[6] Centre for Ageing Better. (2022). Age-friendly employers: Influencing decision-makers.

[7] The National Institute for Occupational Safety and Health (NIOSH) (2023). Productive Aging and Work.

[8] Purdue University. (2021). Leveraging age diversity for organizational performance: An intellectual capital perspective.

 

Age-friendly Cities: The Business Case for Serving an Ageing Population

Age-friendly communities benefits

As the global population rapidly ages, the concept of age-friendly cities is gaining prominence. These cities aim to enhance the quality of life for older adults, irrespective of their physical or cognitive abilities.

Age-friendly environments foster healthy and active ageing by building and maintaining intrinsic capacity across the life course and enabling greater functional ability in someone with a given level of capacity [1].

Discover how age-friendly cities bring forth economic and social benefits in an era where meeting the needs of older generations is paramount.

Benefits of Age-friendly Cities

Economic Benefits

One of the primary benefits of creating age-friendly cities is the stimulation of local economies. Older generations often possess greater economic clout compared to younger ones. For instance, people over 50 are responsible for a significant portion of economic activity, spending on consumer goods and services like local stores and restaurants. This demographic, as reported by Oxford Economics, comprises over 106 million individuals in the U.S. alone, contributing approximately $4.6 trillion in economic activity [2].

Over 106 million individuals in the U.S. alone, contributing approximately $4.6 trillion in economic activity.

Age-friendly cities can offer a multitude of advantages, including the potential for increased tax revenue. By investing in infrastructure and services that cater to the needs of older adults, cities can attract businesses that specialise in serving this demographic.

These businesses may include developers of senior housing, providers of home modification services, and companies offering ageing-in-place solutions. As a wealthy generation ages, the purchasing power of older adults remains strong, solidifying their position as an influential consumer segment.

Establishing age-friendly cities offers a chance for urban areas to capitalise on this market, bolstering their economy while simultaneously fostering the well-being of their older inhabitants. This approach recognises that older adults don’t necessarily gain more means as they age, but rather, it is the ageing of an already affluent generation that maintains their financial significance.

Age-friendly cities can potentially reduce healthcare costs by providing affordable and easily accessible healthcare services, with an emphasis on preventive care. This approach can lead to a decrease in chronic health conditions, not only alleviating the strain on the strain on the healthcare system but also generating additional tax revenue for local governments.

Cities that offer a high quality of life in retirement can attract retirees who have significant purchasing power, creating new economic opportunities for local businesses. Moreover, an age-friendly city can attract and retain a highly skilled workforce. As the baby boomer generation retires, there is an increasing need for skilled workers in fields such as health care, education, and finance. By supporting senior people to continue working and contributing to the economy, age-friendly cities can address this need for skilled workers.

Improved Health and Wellness

Age-friendly cities directly contribute to the physical and mental health of their residents. By implementing infrastructure that encourages physical activity, like walking and biking paths, these cities optimise happiness and independence for older adults. This approach not only combats social isolation but also uplifts the spirits and energy levels of individuals, as highlighted in “The Longevity Project” by Friedman and Martin [2].

Intergenerational Engagement

Age-friendly communities offer essential social benefits, including the promotion of social connections and the reduction of social isolation among older adults. By creating a welcoming and inclusive community for people of all ages, age-friendly cities help mitigate the risk of social isolation and loneliness.

Moreover, these cities foster intergenerational connections and learning through accessible public spaces and programs. These opportunities for older adults to mentor younger generations and vice versa promote social cohesion, community building, and personal growth for all community members.

Creating environments that facilitate interaction among different generations fosters a sense of purpose and connection. According to a study by the Stanford Center on Longevity, in collaboration with Encore.org and the David and Lucile Packard Foundation, such environments not only benefit older adults by providing them with a sense of fulfillment but also aid in the development of interpersonal skills and meaningful relationships across all ages [2].

Ageing in Place

As defined by the World Health Organization (WHO), ageing in place allows older adults to live safely, independently, and comfortably in their own homes and communities, irrespective of age, income, or ability level. This concept is central to age-friendly cities, ensuring that the elderly can continue to be active and participatory members of their communities [3].

Furthermore, creating a community that caters to a diverse range of senior needs can encourage older adults to remain in the area longer, resulting in increased tax income, consumption, and local commerce. As such, developing an age-friendly city becomes a cost-effective strategy benefiting both older adults and the broader community. It is essential to recognise that attaining an age-friendly city may necessitate multiple rounds of planning and implementation to ensure that older adults’ needs are comprehensively addressed, with prevention being a critical component.

Accessible Housing and Public Spaces

To support ageing in place, modifications in housing and public spaces are necessary. This includes widening doorways for mobility devices, installing curbless walk-in showers, and ensuring sidewalks are wide, slip-resistant, and free of obstacles. Additionally, public areas need accessible benches, seating, and restrooms to accommodate seniors or those temporarily injured or ill​ [3].

Health and Recreational Facilities

Access to health and recreational facilities is vital for older adults to maintain physical health and social connections. New York City, a member of The WHO Global Network for Age-Friendly Cities and Communities, exemplifies this by incorporating senior hours in city pools. Such facilities should be within walking distance of senior residences and offer integrated activities that include all age groups​ [3].

Junoverse’s Role in Age-friendly Communities

Junoverse plays a pivotal role in supporting age-friendly communities by enhancing the health, happiness, and engagement of the ageing population. With our customisable ecosystem of solutions designed to enhance age-friendliness, Junoverse assists companies and governments in creating a society that is healthy, engaged, and productive. Discover how CONNECT™  can help your area become age-friendly the fastest way possible.

Scalability, interoperability, and multi-stakeholder engagement are critical elements that drive the success of these efforts. By investing in the well-being of older adults, Junoverse promotes age-friendly cities, demonstrating its commitment to corporate social responsibility, diversity, and inclusion.

For more insights, watch the video below, powered by WHO, explaining how age-friendly cities benefit everyone or explore their interactive map and learn which cities and communities already participate in the WHO Initiative.

References

[1] World Health Organization. (2023). Age-friendly in practice.

[2] Emerald X. (2019). 3 Benefits Of Creating Age-Friendly Cities.

[3] Rick Hansen Foundation (2019). Age-friendly cities and aging in place.